Allengers Medical Systems Limited
Allengers Medical Systems Limited
Sector 34A, Chandigarh
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Quality & Compliance

After Sales Service

   
The purchase of Allengers diagnostic equipment by you does not halt our communication with you. We have a team of sales and service professionals for you to assist in installation and use of the equipment. In order to coordinate with you, we have got numerous lines open for you, where you can take the required guidance for easy installation of the system.
The whole process is delineated for the customers to understand the same, thereby implementing it in a smooth and trouble-free manner.
Our installation process is described below:
  • Site selection
  • On-site applications training
  • System provision and compilation
  • Warranty
  • After-sales support
Annual Maintenance Contract (AMC)
Allengers offers full service agreements to its clients that can act as an apt solution. Security along with suppleness is its main feature, with certain benefits that are enclosed below:
  • Preventive maintenance services at fixed expense, including
  1. Checking and recalibration of machine in a year
  2. Attending all breakdown at no extra cost
  • Uninterrupted functioning of the equipment i.e. more profits to the Hospital
  • Minimum wastage/retakes, which saves rejection cost
  • Reduced radiation dose to patient and operator
  • Minimum Repair Time

Comprehensive Maintenance Contract (CMC)
Various advantages that can be enjoyed with our Comprehensive maintenance Contract include:
  • Increase in life span of equipment and X-Ray tube resulting in saving on replacement cost.
  • Avoiding of expensive repairs, which might result in case no regular services had been provided.
  • Prioritizing provision of service to customers by company
  • Discounted prices for spares will be applicable for those customers who are covered under AMC.

Customer Satisfaction

   
Though, it applies to the organizations in every industry, it is a must, particularly, in the healthcare industry: immediate access to a service provider, and quick response and solution to an issue. Our customers can easily access our service providers with just one phone call to our Toll Free number. We take the calls within a defined time period and assist in the best possible manner within 24 hours of arousal of the issue (in case of total breakdown call). The customer is provided with a quick call ID, which is forwarded to the service head. An engineer is then sent to the customer’s location within 24 hours of the complaint. In case of emergency, we also offer 24X7 assistance to our clients. Our service providers are provided with all the required options to enable them to solve the issues positively quickly.

Quality Assurance

Quality and innovation are the symbols of our products. We believe in continuous improvement of our quality standards in order to deliver our products as per international norms. Our products are manufactured from the excellent quality raw materials rooted from well-established and reputed vendors to assure faultless manufacturing process. Our work policy is to manage a strict quality management system with checks in the manufacturing procedures. Our team of quality control auditors examines each and every production process, from procurement of the raw material to the packaging of the finished products.
Reach Us
Balpreet Singh (Marketing Executive)
S. C. O. 212-213-214, Sector 34A
Chandigarh -160022,India


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